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Account Co-Ordinator

The Account Coordinator is responsible for providing outstanding customer service to the customer base while driving sales.They will report directly into the Commercial Section Leader alongside a team of sales and marketing coordinators.

 

Salary: £18-22,000 dependant on experience

Hours of work: 36.25 hours per week, Monday-Friday, flexi-time

Status: Permanent, Full-time

 

Main tasks will include:

  • Customer account co-ordination including commercial issues, order progression and customer performance metrics

  • Acting as coordinator and messenger between customers and the company

  • Providing Managers and relevant colleagues with all necessary customer information and reports

  • Coordinating timely and effective responses to key issues; liaising with manufacturing, technical, planning and other departments as necessary

  • Building trusting and professional relationships with customers, including face-to-face contact where necessary

  • Vetting and accepting customer orders in accordance with sales agreements

  • Ensuring correct and efficient settlement of credit notes and that stocks and debtors targets are being adhered to

  • Providing support to the Commercial Section Leader and the Sales & Marketing Manager

     

    The ideal candidate will have:

  • Relevant and strong experience in a supply chain role within a manufacturing environment

  • A knowledge of various computer systems including Microsoft Excel, Word, Outlook and company business systems

  • A minimum of GSCE A-C level numeracy and literacy or equivalent

  • An understanding of the products, production processes and related quality control processes

  • The ability to interpret data for trends and draw relevant conclusions

  • Good commercial acumen

  • An extremely high level of customer service

     

    Please submit all applications via email to alacey@starlitho.biz or via post to

    FAO Alice Lacey-HR Department

    Bridgnorth Aluminium Ltd

    Stourbridge Road

    Bridgnorth

    WV15 6AU

Download Application

Please download the application form if you would like to apply for any of the positions listed.

Download Application

Note: Download Application Form for all positions

Postal Information

  • Stourbridge Road
    Bridgnorth, Shropshire
    WV15 6AU

Communications

Bridgnorth Aluminium Limited, Registered in England & Wales - Company Number 4155640 | VAT Number GB 775 4333 12